General FAQ’s

What should I bring with me when I come for a scheduled office appointment?

  • Your insurance card or other health coverage information.
  • Some insurance carriers require you to have a referral or primary care physician authorization before treatment is given. Please check with your carrier if you are in doubt.
  • Walking shorts and athletic shoes (lower extremity examination only).
  • X-rays or MRI’s not older than twelve or eighteen months (if available).
  • Clinic notes, operative reports, and photographs from your referring physician that relate to your condition.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staffs are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Ordinarily we will not release the contents of your medical file without your consent.

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is partly to try to ensure that the specialist you are seeing is appropriate for you and your condition, and also because Medicare pays higher rebates for specialist services if you have been referred.